Consulting
AI Assistants & Copilots
Custom AI assistants and copilots that actually know your business. I build support agents, internal knowledge Q&A and ops copilots — grounded on your own data, wired to your tools, and delivered on the channels your people already use, like web, WhatsApp and Slack.
What you get
- Assistants built for real jobs — support triage, internal knowledge Q&A, and ops copilots.
- Answers grounded on your company data with RAG, so replies reflect what's true for you.
- Actions and tool integrations, so the assistant can do things, not just talk.
- Guardrails and clean human escalation for anything it shouldn't handle alone.
- Delivery on the channels you use — web widget, WhatsApp or Slack — with monitoring.
How it works
- Map the job Pin down exactly what the assistant should handle and what it must hand off.
- Prototype on real data Build a working assistant grounded on your actual content, not samples.
- Add guardrails & evals Set limits, escalation paths and evals so quality is measured before launch.
- Launch & monitor Ship to your channels and watch real conversations to keep improving.
A good fit if
- Your team answers the same questions over and over from the same handful of docs.
- You want an assistant grounded on your data, not a generic chatbot that guesses.
- You need clean human escalation and guardrails, not a bot that goes off-script.
FAQ
Where does the assistant get its answers?
From your own data — docs, knowledge base, tickets — grounded with RAG so it answers from what's true for you instead of guessing. What it can't answer, it escalates.
Which channels can it live on?
A web widget, WhatsApp, Slack or a mix — we pick the channels your people already use. The same assistant can serve more than one.
What stops it going off the rails?
Guardrails, a clear escalation path to a human, and eval suites that measure quality before and after launch. We cover exactly this on the intro call.
Contact
Discuss AI assistants
Tell me what you're building. Remote-first from Barcelona — we start with a short intro call.